Check out the video that gives you the fast-start method of getting your account up and running.
The suggested order of things to accomplish:
- Administrator
- Setup your timezone
- company name & info
- Default start times and arrival windows for jobs
- Company Profile
- Create company users
- Upload company logo / headshot
- Setup proposal success options
- Set up generic proposal texts
- How you’d like your notification emails to come
- Form Builder
- Set which items need to be collected with every bid
- Setup your house size and building size increments along with any price minimums
- Setup all your service areas along with minimums and trip charges
- Setup where your leads come from so that every bid can choose from your menu and track success
- Put your Google analytics code in so you can use the “goals” feature in analytics to track conversion rates.
- Services
- Make the modules active that you’d like to use for your company
- Customize the terminology for each module
- Setup the proposal value proposition(s) for each module
- Customize the questions you ask to determine price
- Customize the pricing based on specifications
- Setup volume discounts, minimums, and disclaimers for each module
- There is a help link at the bottom of the page for each module if you need specific help with any given module
- Follow-up
- Set up your follow-up strategy
- Customize the text of each email or SMS message
- Create as many custom statuses as necessary to provide a “bucket” for each customer to fit in.
- Testing
- Setup a test bid in the call screen that has each service in it to make sure the pricing is right
- Play with the specs of each service to make sure it is behaving the way you like it
- Open up each package to see how it was calculated
- Add some custom items to make sure you know how to make up items to sell on the fly
- Connections
- Connect to one of our available CRMs
- Call Screen
- See how you can have ultimate power to fill out a bid as an administrator without every limitation that a customer on your website might have
- Installation
- Install the smarform or lightbox onto your website once you have played with everything to get it bidding the way you like it.
- Smartform = A form that moves a customer down the page to get a bid and fills up the content area of your webpage
- Lightbox = Only takes up the space of a button or a link that once clicked, darkens the page to pop up a rectangular “lightbox” where the bid is completed one frame at a time.
- Help
- Feel free to go to settings > Help 24/7 to get help by searching quickly and easily for articles just like this
- Use the chat bubble at the bottom right of any page once logged in so that you can ask questions directly to our staff