Communication

Webinar: Killer Follow-up Strategies

4/28/16: In this webinar we cover some best practices: Setting up email users/senders How to receive SMS messages from ResponsiBid as a user The 3 things you can do with each follow-up step Manually opting people in/out of follow-up Reconfiguring a scheduled job (restarting follow-up or not) Stopping follow-up for a customer Manually editing follow-up […]

Webinar: How to use statuses like a pro

3/30/16: Using statuses in ResponsiBid is a key part of leveraging the software. In this webinar we explore the default statuses, how they are used, and some other great ninja tricks on how to build some statuses that every company should be using.

Scheduling a job in ResponsiBid

In this video we will discuss setting your time defaults, inputting the required information for scheduling, and how to go about letting your customer know what time you will arrive for a job.

Webinar: In-depth Overview Tour 2014

See a totally in-depth overview of what ResponsiBid does, how it does it, and how you can customize the technology for your company. This tour is performed by Curt Kempton, the founder of Symphosize, and the developer of ResponsiBid. Curt has owned service-based businesses and developed the software out of a need to build better-closing […]

Setting up your email servers (Gmail Integration)

NOTE: As of 2014, emails sent to AOL or Yahoo are more than likely being blocked if they are sent on your behalf. This is how ResponsiBid sends emails by default. By following this guide to use your own email servers you will be far more likely to be able to deliver to this addresses […]

Sending an email to a customer from the customer profile

To send an email to a customer from the customer profile, simply click on the envelope icon next to the email address in the customer information area. Your computer or mobile device will use the email service set as your default sending mechanism. This will work on a mobile device or a desktop/laptop computer. Cool ninja trick!