Go Daddy Email Configuration

There are 3 things you need to do before you can connect your email to ResponsiBid for automation:

  1. You must enable and “enforce” multi-factor authentication (MFA). This must be done for each email address you want to connect, and you must be the administrator of the GoDaddy account to do it. Here is GoDaddy’s detailed document on how to do that. Essentially you need to go to this page as the administrator and check the box next to the emails you want to use and then go up to the top of the list and select “Enforce MFA”
  2. You must get an “App Password”. This ALSO must be done for EVERY email address you want to connect, and you must be the administrator of the GoDaddy account to do it. Here’s GoDaddy’s Document on how to do it, but you can just go here and “Add a new sign in method” called app password. Name it “ResponsiBid” so you know what that is for later on if you ever wonder, but do NOT close this page because you need to have it and once you close the window, GoDaddy will never show you again.
  3. You must turn on SMTP Authentication. This ALSO must be done for EVERY email address you want to connect, and you must be the administrator of the GoDaddy account to do it. Here’s GoDaddy’s Document on how to do so. But basically you just need to go here. Then click the 3 dots next to the email address you want to turn it on for, then click “Manage your email” next to the email you want to turn it on for. Then when the next page loads, you need to scroll to the bottom and click “Advanced settings”. This will take you down to the bottom of the page where you need to toggle on “SMTP Authentication”. ***NOTE: This does have to be done again for each email you are going to connect, but you also need to wait up to an hour for the change to take effect.

Once you have done all of this, you can now go into the ResponsiBid user page and select the users that you want to turn on. you will then use the following settings:

  1. Email settings: “Connect to your own email servers”
  2. Select Email Provider: “Enter Custom SMTP Settings”
  3. SMTP Username: Enter your email address here
  4. SMTP Password: enter in the password you created in step #2 above
  5. SMTP Host Address: smtp.office365.com
  6. SMTP Port: 587
  7. TLS Support: ON
  8. SSL Support: OFF

If you have allowed about an hour to pass, you can start testing emails coming from your follow-up builder that are coming from the email addresses you have just set up. Everything should work going straight from your inbox.

As usual, please be sure to be sending emails that will not be marked as spam so that you do not harm your email server’s reputation.